When your best people leave, their knowledge shouldn't.
HandoffPack turns Gmail + Calendar into a verified handoff guide your successor can actually use — delivered in 7 days.
3 free pilot packs available for qualifying teams
Handoff Pack
Sarah Chen
VP of Engineering
Trusted by teams at:
Your VP just gave notice.
You have 30 days.
What you're about to lose:
Sarah built your entire deployment pipeline. She knows which clients need hand-holding and which ones will cancel if you call them too much. She knows why you chose Postgres over MySQL, why the Jenkins migration failed, and why you should never touch the billing webhook without calling her first. None of that is in Confluence.
What usually happens:
You schedule 14 “knowledge transfer” meetings. Sarah is wrapping up her work and mentally checked out. Your new hire gets a folder of outdated docs and a Slack DM. Three months later, you've lost two clients, broken production twice, and the new hire is quietly updating their LinkedIn. Three months later, you've lost two clients, broken production twice, and the new hire is quietly updating their LinkedIn.
$0.0M
Average cost of a failed senior employee transition
0 days
Average ramp time without a structured handoff
0%
Critical knowledge exists only in people's heads
Sources: SHRM, Gallup, McKinsey Global Institute
A verified knowledge transfer guide. Built in 7 days. Beautiful enough for a CEO to read.
We combine AI extraction with human verification to capture everything your departing expert knows — decisions, playbooks, relationships, and the unwritten rules no one documents.
Boardroom-ready delivery
You get a deliverable that proves the transition was handled professionally. Your successor ramps in 30 days, not 90 — and you have documented proof for any audit or board review.
- AI-extracted decision history
- Evidence-linked knowledge items
- White-labeled with your branding
- Manager analytics dashboard
25 minutes. A career-defining legacy.
They spend 25 minutes — not 40 hours — creating something they're genuinely proud of. A Career Story that honors 10 years of work and earns a standing ovation on the way out.
- Guided Insider's Guide (18 questions)
- AI drafts, Hero verifies
- Video message to their successor
- Permanent career artifact
Day 1 shouldn't feel like drinking from a firehose.
They get a living, searchable guide with video walkthroughs, real decision context, and a First 30 Days action plan built specifically for their role — no account creation required.
- Searchable knowledge base
- Video walkthroughs with chapters
- First 30 Days auto-generated checklist
- Scenario validation quiz
From Gmail to handoff guide in one week.
No consultants. No 40-hour documentation sprints. Just connect Google, answer 18 honest questions, and HandoffPack does the rest.
Day 0
Purchase Pack
Manager purchases and configures the pack with company branding.
Day 1
Hero Connects Google
Departing employee authorizes Gmail + Calendar read access. No data is stored permanently.
Days 2–4
AI Scans Everything
Claude analyzes 24 months of email + calendar signals. Extracts decisions, relationships, playbooks.
Day 3
Insider's Guide
18 honest questions in 15 minutes. Captures the unwritten rules AI can't find in email.
Day 5
Hero Reviews & Verifies
Hero confirms, edits, or rejects each AI-generated item. Every verified claim is evidence-linked.
Day 6
Record Video Messages
Hero records a personal message and up to 5 workflow walkthrough videos.
Day 7
Pack Delivered
Successor Magic Link sent. 90-day access. No account creation required.
Day 0
Purchase Pack
Manager purchases and configures the pack with company branding.
Day 1
Hero Connects Google
Departing employee authorizes Gmail + Calendar read access. No data is stored permanently.
Days 2–4
AI Scans Everything
Claude analyzes 24 months of email + calendar signals. Extracts decisions, relationships, playbooks.
Day 3
Insider's Guide
18 honest questions in 15 minutes. Captures the unwritten rules AI can't find in email.
Day 5
Hero Reviews & Verifies
Hero confirms, edits, or rejects each AI-generated item. Every verified claim is evidence-linked.
Day 6
Record Video Messages
Hero records a personal message and up to 5 workflow walkthrough videos.
Day 7
Pack Delivered
Successor Magic Link sent. 90-day access. No account creation required.
Not a data dump. A story they'll actually read.
Most knowledge transfer tools export a wall of unorganized data. We build a narrative — the kind a CEO reads and says “this is exactly what we needed.” Sorted by business impact, verified by the Hero before delivery.
- Extracted from real emails + calendar events
- Enriched with Insider's Guide answers
- Verified by Hero before delivery
- Every claim links to source evidence
“We found 142 decisions, 23 playbooks, and 8 critical relationships — all verified by Sarah before delivery.”
Sarah Chen
Head of Engineering · 8 years
Led 6-month migration away from custom session tokens. Reduced auth support tickets by 78%.
→ email:msg-4821 · Q3 2023Restructured the on-call schedule after two consecutive engineer burnouts. Zero attrition since.
→ email:msg-6103 · Jan 2024Show, don't tell. Your successor watches before they ship.
Text tells your successor how to deploy to production. Video shows them what Sarah's face looks like when the security scan fails and exactly what to do about it.
- Hero's Message — personal 3–5 min welcome video
- Workflow Walkthroughs — screen + webcam recording
- Auto-transcribed and auto-chaptered
- Embedded directly in relevant playbooks
Deploy to Production · Recorded by Sarah
2:47 · 4 chapters
Chapters
The unwritten rules. Captured before they walk out the door.
Emails show what happened. The Insider's Guide captures why. In 15 minutes, we walk the Hero through 6 rounds of honest conversation.
- Political dynamics and team relationships
- Sacred cows and unwritten rules
- Decisions they regret (so you don't repeat them)
- The 3 things the Successor must know in week one
Privacy-first: Managers never see raw Insider's Guide answers. Only the insights we surface into the Career Story.
What are the most important relationships your successor needs to build in their first 30 days?
Start typing your answer…
Be honest — managers don't see raw answers.
0 / 1000Day 1 shouldn't feel like drinking from a firehose.
Every HandoffPack includes an auto-generated First 30 Days checklist — built from the Hero's verified knowledge and sorted by what matters most in week one.
- Auto-generated from verified pack content
- Sorted by priority and week
- Linked directly to relevant playbooks
- Progress tracking with completion %
82% complete
3 of 5 shown · sorted by week priority
Don't assume they got it. Verify it.
After two weeks with the pack, the Successor takes a 5-question scenario quiz — generated by AI from the Hero's verified knowledge. Pass rate: 80%. Unlimited retakes. It's a learning tool, not a gate.
- AI-generated from verified pack content
- Specific to this role, this company
- 80% pass threshold (4/5 correct)
- Manager receives completion notification
Quiz questions are generated fresh per pack — not templated. Every scenario is specific to the Hero's actual decisions.
It's 2pm on a Friday. Your PR passed CI. Jane DMs you asking to hold until Monday. What do you do?
80% pass threshold · unlimited retakes
What happens when you get the handoff right.
Three perspectives. One seamless transition.
We had a VP of Engineering leave after 9 years. HandoffPack delivered in 6 days. Our new hire told us it was the best onboarding experience she'd ever had — and she's been in SaaS for 12 years.
Michael Chen
CEO, Series B SaaS · Utah
I expected to spend my last two weeks writing documentation. Instead I spent 25 minutes and got something I'm genuinely proud of. I sent the link to my family. My successor actually emailed me to say thank you.
Jamie Rodriguez
Departing VP of Engineering · Qualtrics alumni
HeroI've started 6 jobs. This is the first time I felt genuinely prepared on Day 1. I watched the video three times. I still reference the pack every week.
Alex Liu
Incoming Director of Engineering · Podium
SuccessorWhat does a failed transition actually cost you?
Run the numbers. It's worse than you think.
Your Numbers
Salary basis
Time to ramp
Revenue risk
Estimated Cost of Unstructured Transition
Estimates based on SHRM and McKinsey research. Individual results vary.
One price. No surprises. Delivered in 7 days.
Everything you need for a complete, verified knowledge transfer.
- AI Career Story generation
- Insider's Guide (18 questions)
- Hero's Message video recording
- 5 workflow walkthrough videos
- Draft-to-Verified workflow
- Successor Magic Link (90 days)
- Scenario Quiz (AI-generated)
- First 30 Days auto-checklist
- PDF + HTML exports
- Manager analytics dashboard
Questions? hello@handoffpack.com
5+ packs: 10% off ·10+ packs: 20% off ·Enterprise? Let's talk
Everything you need to know.
What data do you access from Gmail and Calendar?
What if the departing employee doesn't want to participate?
How long does the whole process take?
What does the Successor actually receive?
Can the Manager see the Insider's Guide answers?
What if the Hero has already left the company?
Do you offer volume pricing or enterprise contracts?
Built by people who've felt the pain.
HandoffPack was born from a specific moment: watching a company lose 11 years of institutional knowledge when their best engineer left for a competitor. Three weeks of notice. One folder of outdated documentation. Six months of chaos, two lost clients, and a successor who quietly updated their LinkedIn before their first quarter was over.
We built the product we wish had existed. We're a small team based in Lehi, Utah, obsessed with one thing: making high-stakes employee transitions feel excellent for everyone involved — the company, the person leaving, and the person arriving.
SOC2-Aligned (Planned)
Security-first architecture
Google Verified OAuth
Official Google OAuth 2.0
7-Day Guarantee
Delivered or full refund
Proudly built in Lehi, Utah 🏔️
Your next high-value transition
is happening in 30 days.
Will they leave with their knowledge?
Most companies don't plan for knowledge transfer until it's too late. HandoffPack takes 7 days. You can start today.
Get Started — $999→